Trinity Supply Chain Solutions
"Hot Parts" Solution Creates a Sense of Relief for Trinity
Challenge
As a VMI provider to assembly lines, Trinity was drowning in hot part requests — tracking everything manually via email and spreadsheets with no visibility into status or root causes.
Solution
StrataFlows deployed the Hot Parts module to give Trinity real-time tracking of every part request from receipt to resolution, with automated notifications and root cause documentation.
Result
Daily hot part requests dropped from 150–200 down to 10–15 — a 90%+ reduction — through data-driven insights that eliminated recurring issues.
"Before using StrataFlows, we were getting 150–200 hot part requests a day. We are now down to 10–15 requests a day."